FAQs

When will my order ship?

Please allow 3-5 business days for processing and an additional 5-7 business days for shipping. Thank you so much for your patience, we appreciate this more than you'll ever know.

I received my hat, but I didn't receive my shirt. Where is my shirt?

We are just as excited for you to receive your goodies as you are! Some items are shipped separately. We would hate to hold up the receival of your goodies, so we do ship as soon as possible. 

If you have any other questions, we will be happy to assist! We are always looking for new ways to make changes that make sense to our customer.

Please email all order issues to contactmugthreads@gmail.com